You can check it from the recent transfers tab on your home screen.

Please head to our 24/7 chat or send us an email, and we will log your request to process refund. That will be issued within 24 hours of the request being sent to Jexens and your refund will be delivered to your original payment source. We will notify you when your refund has been issued.

We aim to process your payment instantly on the same day we receive the funds. Depending on the value date and time of day it could take upto 30 min on a working day to credit your beneficiary.

We process your transfer to the bank account details you provide when you create your transaction. Please note that it can take upto 30min on a working day for the payment to clear into the account, depending on your beneficiary's bank.